EPadLink ePad Vision Guia do Utilizador descarregar pdf (Página 18)

ePad Product Family User’s Guide

Troubleshooting

Having trouble? Try the following tips to get your ePad up

and running:

• For Serial ePad, make sure you are running 2000

or XP.

• For USB ePads, make sure you are running

Windows 2000, XP or Vista.

• Try restarting Windows; Windows can be sensitive

to its treatment of memory and resources. Often

restarting and /or powering computer off and back

on, will clear up problems.

• Check your connections – make sure ePad is

securely connected to the serial port or USB port.

• After the installation, check to see if the ePad is

functioning at a lower level (driver level): Start

Windows Explorer and browse to the C:\Program

Files\EPadLink\ePad\Diagnostic folder. In

there you should look in the corresponding ePad’s

folder for diagnostic tools for each ePad type.

• For the serial ePad, if you have infrared devices on

the computer (sometimes found in laptops),

disable them prior to installation. You can always

enable these infrared devices after the ePad is

successfully installed.

• It may be necessary to disable any serial devices

before installing the ePad Serial version. Like the

IR devices, you can re-enable the serial devices

after the successful installation of the ePad Serial.

• More information can be found online by going to:

www.epadsupport.com

and clicking on FAQs

(Frequently Asked Questions).

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EPadLink ePad Vision Guia do Utilizador Página 18